F Rudy's Florist and Gift Shop
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With our industry leading 100% Delivery Guarantee we stand by our dedication to making you happy. If your recipient is discharged we will send the flowers at no extra charge to their home or work. What makes us unique in this regard is that you do not have to follow up with us - we will follow up with you to let you know if your order is undeliverable and we will discuss options to resend. If there is a delay in delivery such as a patient in ICU we will follow up and make sure the delivery is made to the room at the first available moment.

Privacy Policy

Any of the information we collect from you may be used in one of the following ways: To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you. To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs. To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. No. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

To administer a contest, promotion, survey or other site feature. To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

This policy was last modified on September 9, 2014

Delivery Status

Please consider your order delivered on the day you requested if you receive a confirmation. If we have any difficulties with your order, we will contact you by telephone and/or e-mail.

Cancellation Policy

While we process your request the moment we receive it during business hours, it is sometimes very difficult to get cancellation requests complete. Our network ranges throughout the country and because of the importance placed on a timely delivery of your request and various time zones, it can sometimes be very difficult to stop or cancel a delivery attempt or a placed order. Cancellations must be done prior to delivery, and in all cases within 24 hours or placing your order. Any cancellation requests after this period cannot be guaranteed and subject to a 20% charge...

Substitution Policy

Due to various seasonal and regional conditions, and the variety of unplanned issues courtesy of Mother Nature, availability of some flowers may be very limited in certain areas. Also, specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery.

In this event, the local florist will deliver a second choice of similar flowers and container of equal value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance due to designer interpretation. In single variety arrangements, variety will take preference over color. Our goal is your complete satisfaction, rest assured that every effort will be made to provide an arrangement of equal or greater value.

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